Meet the Team
Let us Revive your Dream & your Team.
Meet the people behind Revive Hospitality & Consulting, LLC. Our team brings practical support across operations, guest experience, financial review, marketing, and security preparedness to help your business move forward.
Chrissy Terry
Founder & Principal Consultant
Chrissy brings more than 20 years of operations leadership and revenue excellence to Revive, with experience spanning hotel, retail, and restaurant management, regional training management, and team development. With a strong hospitality background and expertise in revenue recovery, she knows how to strengthen operations, develop capable teams, and grow business.
Her experience includes new business openings, construction project completion, and opening-readiness coordination. She leads hotel turnaround support, operational assessments, SOP development, staff retraining, revenue reporting, quality assurance preparation, and guest experience recovery. Chrissy turns complex challenges into focused action plans that restore momentum and drive business growth.
New openings / Project completion / Hotel operations
Jordan Meadows
Director of Operational Excellence, Guest Retention & Business Development
Jordan has worked alongside Chrissy for the past two years, bringing meticulous attention to operational compliance, daily execution, and follow-through. Her ability to track details and identify overlooked needs helps teams maintain consistent standards and keep essential responsibilities on course.
At Revive, Jordan leads operational excellence, guest retention, and business development. She helps strengthen daily processes, build lasting guest relationships, and support new business opportunities. With a practical, service-focused approach, Jordan connects operational discipline with the guest experience, helping teams deliver dependable service and earn repeat business.
Operational compliance / Guest retention / Business development
Cassey Cromwell
Director of Guest Experience, Events & Food and Beverage
Cassey leads guest experience training and Revive’s events and food and beverage division. She helps teams create welcoming service, thoughtful guest interactions, and consistent experiences from the first impression to the final farewell.
She also guides social media reputation efforts and teaches simple, practical ways to promote positivity in guest communication and workplace culture. Outside of Revive, Cassey recently celebrated the adoption of her beautiful daughter, Fallon.
Guest service training / Events / Reputation & positivity
Caylin Covey
Director of Audit & Financial Review
Caylin leads Revive’s audit division with an analytical mindset and a sharp eye for gaps in the numbers. She is skilled at examining reporting, spotting inconsistencies, and identifying the processes behind recurring discrepancies.
Her focus goes beyond finding a problem: she helps identify practical corrections and stronger review routines so teams can work with greater accuracy and accountability. Caylin is expecting her first child in December 2026.
Operational audits / Reporting gaps / Corrective processes
Kyleigh Covey
Director of Marketing, Promotions & Public Relations
Kyleigh leads Revive’s marketing and promotions division with a contagious personality and an instinct for connecting with people. She helps clients communicate their vision, build enthusiasm around their brand, and turn attention into opportunities.
Her work centers on promoting each client’s strengths through engaging campaigns and authentic communication. Kyleigh also supports projects across Revive’s divisions and serves as public relations manager when needed, keeping messaging clear, positive, and aligned.
Brand promotion / Marketing campaigns / Public relations
Robert Terry
Director of Security, Operations & Emergency Preparedness
Robert brings 28 years of law enforcement experience to Revive’s security and operations division. He applies that background to loss prevention, operational security, and practical planning that helps hotels and businesses prepare their teams.
He develops hotel security and emergency response plans for clients across the nation. His focus includes emergency preparedness, active shooter preparedness training, and human trafficking awareness and prevention. He helps hotel teams recognize potential warning signs, understand their responsibilities, and follow clear reporting and response procedures to support guest and employee safety.
Security planning / Emergency preparedness / Human trafficking awareness
Beau Hunter
Social Media Promotions & Influence Lead
Beau is beginning his journey in hospitality and brings a fresh perspective to Revive’s social media promotions and influence efforts. His role focuses on helping the company connect with audiences through approachable, engaging digital content.
Working alongside the Revive team, Beau supports promotional ideas, social content, and brand awareness while developing his hospitality and marketing skills. He represents the next generation of the business: curious, creative, and ready to grow.
Social content / Digital promotion / Audience engagement
Let’s Revive Your Property
Tell us where you need support. We’ll discuss your priorities and outline a focused scope of work.
Request a Consultation